Privacy Policy – BrComfy

Last updated: October 4, 2026

BrComfy operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). BrComfy is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and otherwise process your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences drawn from this personal information:

• Contact details, including your name, billing address, shipping address, phone number, and email address.

• Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment-related details. Payment information may be processed by third-party payment providers.

• Account information, including your username, password, preferences, and settings, where you create an account.

• Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your transaction history.

• Communications with us, including information you provide when contacting customer support or otherwise communicating with BrComfy.

• Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

• Usage information, including information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you, including when you create an account, place an order, visit or use the Services, communicate with us, subscribe to marketing communications, or otherwise provide us with personal information.

• Automatically through the Services, including from your device when you use our website and through cookies and similar technologies.

• From our service providers, including providers that enable technology, payment processing, analytics, customer support, fulfillment, shipping, and other business services.

• From our partners or other third parties, where permitted by applicable law.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide and operate the Services, including to:

• Process and fulfill your orders.

• Process payments and transactions.

• Arrange shipping and delivery.

• Facilitate returns and exchanges.

• Maintain and manage customer accounts.

• Remember your preferences.

• Provide customer support.

• Respond to inquiries and requests.

• Allow you to post product reviews where available.

• Improve our website, products, services, and customer experience.

• Recommend products that may be relevant to your interests or previous purchases.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, including to:

• Send promotional communications by email or other permitted communication methods.

• Provide information about BrComfy products, offers, promotions, and launches.

• Show advertisements for BrComfy products or services on our website or other websites and platforms.

• Measure the effectiveness of our advertising and marketing campaigns.

• Provide advertising based on your interactions with our website, such as products you have viewed, purchased, or added to your cart.

Where required by applicable law, we will obtain the necessary consent before sending certain marketing communications.

You may opt out of promotional communications at any time using the unsubscribe option included in our marketing emails.

Security and Fraud Prevention

We may use personal information to:

• Authenticate accounts.

• Maintain a secure shopping experience.

• Detect, investigate, and prevent fraudulent, illegal, unsafe, or malicious activity.

• Protect BrComfy, our customers, and our Services.

• Investigate suspicious transactions or activity.

• Secure our website and systems.

If you create an account, you are responsible for keeping your account credentials secure. We recommend that you do not share your username, password, or other account access information with anyone else.

Communicating With You

We may use your personal information to:

• Respond to customer service requests.

• Provide order updates.

• Communicate regarding purchases, returns, exchanges, or deliveries.

• Respond to questions or complaints.

• Maintain our business relationship with you.

Legal Reasons

We may use your personal information where necessary to:

• Comply with applicable laws and regulations.

• Respond to valid legal requests from law enforcement or government agencies.

• Investigate or participate in legal proceedings.

• Enforce our Terms of Service and other policies.

• Protect our legal rights, property, and customers.

How We Disclose Personal Information

In certain circumstances, we may disclose personal information to third parties for legitimate business purposes, subject to this Privacy Policy and applicable law.

These circumstances may include:

• Shopify, vendors, and service providers that perform services on our behalf, including payment processing, website hosting, data analytics, customer support, cloud storage, fulfillment, shipping, fraud prevention, and technology services.

• Business and marketing partners that assist us with advertising, marketing, analytics, and promotional activities.

• Shipping and fulfillment providers where necessary to deliver products to you.

• Payment processors where necessary to process your transactions.

• Third parties when you direct or consent to the disclosure, such as when using social media features, third-party login integrations, or other services.

• Our affiliates or business partners, where applicable.

• Legal or regulatory authorities, where disclosure is required or permitted by law.

• Parties involved in a business transaction, such as a merger, acquisition, restructuring, sale of assets, or bankruptcy.

• Other parties where reasonably necessary to protect BrComfy, our customers, our Services, or our legal rights.

Our third-party service providers may process your personal information in accordance with their own privacy policies and applicable law.

Relationship With Shopify

The Services are hosted by Shopify, which collects and processes personal information relating to your access to and use of the Services in order to provide and improve the Shopify platform and related services.

Information you submit through our website may be transmitted to and processed by Shopify and other third parties that may be located in countries other than where you reside.

Shopify may process personal information in accordance with its own privacy policies and applicable law.

For more information about how Shopify handles personal information, please review Shopify's privacy policy.

Depending on where you live, you may also have certain rights relating to personal information processed by Shopify.

Cookies and Similar Technologies

BrComfy and our service providers may use cookies, pixels, tags, scripts, and similar technologies to operate and improve our website.

These technologies may be used to:

• Keep products in your shopping cart.

• Remember preferences.

• Maintain website functionality.

• Understand how visitors use our website.

• Analyze website traffic and performance.

• Improve the customer experience.

• Measure advertising performance.

• Deliver or measure relevant advertising where permitted by law.

You may be able to control or disable certain cookies through your browser or device settings. Some website functionality may not operate correctly if certain cookies are disabled.

Third-Party Websites and Links

The Services may contain links to websites, applications, social media platforms, or other online services operated by third parties.

If you follow a link to a website that is not affiliated with or controlled by BrComfy, you should review that website's privacy policy, security policy, and terms and conditions.

BrComfy does not control and is not responsible for the privacy or security practices of third-party websites or services.

Information you provide on public or semi-public platforms, including social networking platforms, may be visible to other users and may be used by those platforms in accordance with their own policies.

The inclusion of a third-party link does not necessarily constitute an endorsement of that website, platform, service, or its operator.

Children's Data

The Services are not intended to be used by children.

We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to BrComfy, you may contact us using the contact information below and request that the information be deleted where required by applicable law.

Security and Retention of Your Information

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no security measures are perfect or completely impenetrable, and we cannot guarantee absolute security.

Information transmitted over the internet may not be completely secure while in transit. We recommend that you avoid using insecure communication channels to send sensitive or confidential information.

We retain personal information for as long as reasonably necessary for purposes such as:

• Providing our Services.

• Processing and maintaining customer transactions.

• Maintaining accounts.

• Complying with legal and regulatory obligations.

• Resolving disputes.

• Preventing fraud and abuse.

• Enforcing our agreements and policies.

• Protecting our legitimate business interests.

The length of time we retain information may vary depending on the type of information and the purpose for which it was collected.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights regarding your personal information:

Right to Access / Know

You may have the right to request access to the personal information that we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request that inaccurate or incomplete personal information be corrected.

Right to Data Portability

In certain circumstances, you may have the right to receive a copy of personal information we hold about you and request that it be transferred to another organization.

Right to Opt Out of Certain Marketing

You may opt out of promotional emails by using the unsubscribe option provided in our marketing communications.

If you opt out of promotional communications, we may still send non-promotional communications relating to your orders, account, transactions, or other necessary Services.

Other Privacy Rights

Depending on your jurisdiction, you may have additional rights regarding the collection, use, sharing, or processing of your personal information.

These rights are not absolute and may apply only in certain circumstances.

We may need to verify your identity before processing certain privacy requests, as permitted or required by applicable law.

We will respond to valid requests within the time required by applicable law.

UK and European Economic Area Rights

If you reside in the United Kingdom or European Economic Area, and subject to applicable law and its exceptions, you may have additional rights, including:

• Right to object to processing: You may have the right to object to certain processing of your personal information.

• Right to restrict processing: You may have the right to request that we restrict certain processing of your personal information.

• Right to withdraw consent: Where we rely on your consent to process personal information, you may withdraw that consent at any time.

Withdrawal of consent will not affect the lawfulness of processing that occurred before consent was withdrawn.

You may exercise applicable rights by contacting us using the contact information provided below.

Complaints

If you have concerns or complaints regarding how BrComfy processes your personal information, please contact us using the contact details below.

Depending on where you live, you may also have the right to lodge a complaint with your applicable data protection or privacy regulator.

International Transfers

BrComfy and our service providers may transfer, store, or process personal information outside the country in which you reside.

This may occur because Shopify, payment processors, fulfillment providers, analytics providers, advertising partners, or other service providers may operate internationally.

Where required by applicable law, we will use appropriate safeguards for international transfers of personal information.

For individuals located in the UK or European Economic Area, where applicable, these safeguards may include recognized transfer mechanisms such as Standard Contractual Clauses or other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to:

• Our business practices.

• Our website or Services.

• Technology.

• Legal or regulatory requirements.

• Privacy practices.

When we update this Privacy Policy, we will post the revised version on this website and update the "Last updated" date.

Where required by applicable law, we may also provide additional notice regarding material changes.

Contact

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise a privacy right available to you, please contact:

BrComfy

Email: support@brcomfy.shop

Instagram: @brcomfy

When contacting us regarding a privacy request, please provide enough information for us to identify your request and, where appropriate, verify your identity.

For the purposes of applicable data protection laws, BrComfy may act as the data controller or equivalent responsible entity for personal information processed through our Services, subject to applicable law.

BrComfy Messaging Service Privacy Policy

This Messaging Service Privacy Policy explains how BrComfy (hereinafter, "BrComfy," "We," "Us," "Our") collects, uses, and shares personal information about you in relation to Our text message marketing program (the "Messaging Service"). This Messaging Service Privacy Policy supplements Our Primary Privacy Policy. For more details, see the section titled "Primary Privacy Policy" below.

Changes to the Messaging Service Privacy Policy
We may revise this Messaging Service Privacy Policy from time to time in our sole discretion. If there are any material changes to this Messaging Service Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Messaging Service Privacy Policy if you continue to use the Messaging Service after the new Messaging Service Privacy Policy takes effect.

Personal Information We Collect
When you sign up for the Messaging Service, We collect personal information such as your name, phone number, email address, and other information you provide directly to us (e.g. responses to questionnaires about your preferences or demographic information). When you use the Messaging Service to send or receive messages, We collect communications metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send or receive via the Messaging Service.

We may also collect information about you using cookies or similar technologies on Our website or other digital properties. Cookies are small text files placed on device browsers that store preferences and facilitate and enhance your experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).

If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, We will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your personal information if you contact Us with questions about the Messaging Service or for customer service.

Use of Personal Information
We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.

We may use your personal information to generate aggregated and/or de-identified information. Aggregated and/or de-identified information is not personal information and may be shared with any third party, including advertisers, promotional partners, and sponsors.

Sharing of Personal Information
Your consent to receive text messages will never be sold, leased, rented, or transferred to any third parties and no third party may rely on such consent to send text messages. The fact of whether we currently possess your prior express consent to receive text messages, or whether you have subsequently revoked that consent, may be shared with third-parties, including aggregators, providers of the Text Messaging services, and other third-parties integrated with those Text Messaging services that we utilize to the extent reasonably necessary for us to facilitate our marketing, communications, customer service, and sales programs.

We may share your personal information as contemplated in Our primary privacy policy, if you consent to Us doing so, as well as in the following circumstances:

• Third Parties that Help Provide the Messaging Service. We may share your personal information with third parties that help Us provide the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages).
• Legal Requirements, Disclosures to Protect Us or Others. We may disclose any information We store associated with you to external parties if We, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, Our, or others' rights, property, or safety; enforce Our policies or contracts; collect amounts owed to Us; or assist with an investigation or prosecution of suspected or actual illegal activity.

 

Accurate Information
When you complete forms online or otherwise provide Us information in connection with the Messaging Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies.

Choices and Controls
Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of Our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review Our Terms of Service.

Customer Care
If you are experiencing any problems with the Messaging Service, please visit https://brcomfy.shop and submit the form with details about your problem or your request for support, or email rrdropout@gmail.com.

Supplemental California Privacy Notice
This Supplemental California Privacy Notice only applies to Our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of personal information We have collected about them and whether We have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:

 

Category of Personal Information Collected by Us	Categories of Third Parties Personal Information is Disclosed to for a Business Purpose
Identifiers	• Service providers
Personal information categories listed in Cal. Civ. Code § 1798.80(e)	• Service providers
Commercial information	• Service providers
Internet or other electronic network activity	• Service providers
Inferences drawn from other personal information to create a profile about a consumer	• Service providers

The categories of sources from which We collect personal information and Our business and commercial purposes for using personal information are set forth above and in Our primary privacy policy.

Additional Privacy Rights for California Residents

Individual Rights under the CCPA.
The CCPA provides California residents with the right to request:

• Access to Personal Information, including obtaining access to or a copy of your personal information,
• Deletion of Personal Information, subject to certain exceptions, such as when we are required to retain information to comply with applicable laws, and
• Correction of Personal Information, including making updates to your contact information.

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact Us at rrdropout@gmail.com. We will process such requests in accordance with applicable laws.

"Sales" of Personal Information under the CCPA. For purposes of the CCPA, unless otherwise stated in Our primary privacy policy, We do not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age.

Non-Discrimination. California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact Us at support@brcomfy.shop.

Verification. When you make a request, We will ask you to provide sufficient information that allows Us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include confirming the email address or phone number associated with any personal information We have about you.

Primary Privacy Policy
By signing up to receive text messages from us, you also agree to Our Primary Privacy Policy. This Messaging Service Privacy Policy is strictly limited to the Messaging Service and does not limit or restrict any other privacy policy(ies) that may govern the relationship between you and Us in other contexts.

Important Notice

This Privacy Policy is intended to explain how BrComfy collects, uses, processes, and discloses personal information.

Nothing in this Privacy Policy is intended to exclude, restrict, or replace any privacy rights or legal protections that cannot lawfully be excluded or restricted under applicable law.